![]() ![]() Symphony I/O Mk II Thunderbolt, Element Series, and Ensemble Thunderbolt These are the current known issues with Apogee products on Intel based Macs running macOS Monterey If have 2020 Macbook Pro 13″ or 2020 Macbook Air with Intel 10th Gen Ice Lake chipset, playback of audio will have crackling pops and clicks.Saved User Snapshots may not load, or Control app may randomly revert to default values.If migrate settings from previous system, or restore from Time Machine backup, old system files and features can conflict and cause recognition issues, audio performance issues (pops, glitches, dropouts), and variety of other issues.After installing, may not get the “Allow” button to appear in Mac System Preferences > Security & Privacy and thus driver will not be allowed to work.When waking from sleep or hibernate mode, unit may not be recognized until full restart of the computer.After restarting computer, may have to unplug then reconnect Thunderbolt cable before unit is recognized.DAWs won’t fully load on launch if iLok License Manager software is not present on system or on latest version.May get erroneous message that firmware needs updating, even though unit already on correct version.Firmware needs to match installed software before audio will pass.Apple Silicon (M1) Macs must use v3.5.2 release or later. ![]()
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